We have recovered all services, and they are now running normally.
Again, we're truly sorry for the frustration experienced as a result, and we greatly appreciate your patience. Thanks for sticking with us.
Feb 12, 16:02 PST
We’re beginning to see services recover, and we’ll continue to monitor as our Engineers work to ensure the fix will completely resolve the issues.
We know how detrimental a service interruption can be to your business, and we thank you for being patient with us. We’ll return with another update here shortly.
Feb 12, 15:13 PST
We're experiencing higher than expected wait times on our phone lines today. Our Customer Success Advocates are working diligently to assist our sellers during this service disruption.
Feb 12, 15:10 PST
We're continuing to investigate issues impacting the Square Point of Sale app and Dashboard. We now know that multiple services are also being impacted and causing merchants not to be able to login.
Our team is working diligently towards a resolution. We'll share more updates as we receive them.
Feb 12, 14:53 PST
We're currently investigating connectivity issues with the Square Point of Sale app as well as the Dashboard.
We'll be back with an update as soon as we have more information. Thanks for your patience.
Feb 12, 14:41 PST