Square status - Canada
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All Systems Operational
Transfers
Operational
Payment Acceptance
Operational
Appointments
Operational
Square for Retail
Operational
Marketing
Operational
SMS Messages
Operational
Subscriptions
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 4, 2023
No incidents reported today.
Jun 3, 2023
No incidents reported.
Jun 2, 2023
Resolved -
Our team has resolved the disruption with payments that were already processed, in which you could see an error.
We cannot thank you enough for all your patience.
Jun 2, 11:08 PDT
We cannot thank you enough for all your patience.
Jun 2, 11:08 PDT
Monitoring -
Our team is monitoring the disruption with payments that were already processed, in which you could see an error. We understand how important it is for your business for all of our services to be up and running, and our Engineering team is actively working on a fix.
Thank you for your patience with us as we work to resolve this issue.
Jun 2, 10:52 PDT
Thank you for your patience with us as we work to resolve this issue.
Jun 2, 10:52 PDT
Investigating -
We are currently experiencing a disruption that is impacting some Square services. We understand how important it is for your business for all of our services to be up and running, and our Engineering team is actively working on a fix. Thank you for your patience with us as we work to resolve this issue.
Jun 2, 10:26 PDT
Jun 2, 10:26 PDT
Jun 1, 2023
Resolved -
We can confirm that the scheduled maintenance for Square Gift Cards has now concluded. We thank you for your patience during this time.
Jun 1, 12:17 PDT
Jun 1, 12:17 PDT
Monitoring -
Our Engineers are currently monitoring the metrics of this exercise. We'll share another update once we've confirmed that the exercise has been successfully completed. We thank you for your patience
Jun 1, 11:03 PDT
Jun 1, 11:03 PDT
Investigating -
Our Engineers have notified us of scheduled maintenance today, Wednesday, May 31st at 10:30 AM PT - Thursday, June 1st, causing a brief disruption to Square Gift Cards on both the Point of Sale and Square Dashboard. Sellers and customers may experience slight latency or see a 500 error.
We understand how important it is for your business for all of our services to be up and running. We'll be sure to come back with another update, once we've confirmed that the exercise has been successfully completed. Thank you for your patience
May 31, 09:44 PDT
We understand how important it is for your business for all of our services to be up and running. We'll be sure to come back with another update, once we've confirmed that the exercise has been successfully completed. Thank you for your patience
May 31, 09:44 PDT
May 31, 2023
Resolved -
The Square Dashboard link to the Square Online Dashboard is now working as intended. Thanks again for your patience as our team worked to resolve this issue.
May 31, 19:13 PDT
May 31, 19:13 PDT
Investigating -
The Square Dashboard link to the Square Online Dashboard is currently redirecting to a Square Online onboarding page, rather than the Square Online Dashboard as intended.
Sellers can still access their Square Online Dashboard by signing into their Square account and going to https://square.online from their web browser.
Our team is working to fix this issue ASAP, and we'll be back with further updates as soon as they're available. Thanks for your patience as we work to resolve this issue.
May 31, 18:06 PDT
Sellers can still access their Square Online Dashboard by signing into their Square account and going to https://square.online from their web browser.
Our team is working to fix this issue ASAP, and we'll be back with further updates as soon as they're available. Thanks for your patience as we work to resolve this issue.
May 31, 18:06 PDT
Resolved -
Interac payment acceptance has now recovered. We appreciate your patience.
May 31, 19:10 PDT
May 31, 19:10 PDT
Update -
We’re currently investigating issues with payment acceptance for Interac cards at the Point of Sale. We’ll be back to update you as soon as we can once we receive more information from our Engineering teams.
In the meantime, you can accept Visa, Mastercard and Amex cards successfully.
May 31, 18:48 PDT
In the meantime, you can accept Visa, Mastercard and Amex cards successfully.
May 31, 18:48 PDT
Investigating -
We are currently experiencing a disruption that is impacting some Square services. We understand how important it is for your business for all of our services to be up and running, and our Engineering team is actively working on a fix. Thank you for your patience with us as we work to resolve this issue.
May 31, 18:40 PDT
May 31, 18:40 PDT
May 30, 2023
Resolved -
We have confirmed the disruptions impacting some Square payment acceptance and Instant Transfers have been resolved. We appreciate your patience while we worked toward resolving this.
May 30, 12:40 PDT
May 30, 12:40 PDT
Update -
We are currently experiencing a disruption that is impacting some Square payment acceptance and Instant Transfers. We understand how important it is for your business for all of our services to be up and running, and our Engineering team is actively working on a fix. Thank you for your patience with us as we work to resolve this issue.
May 30, 12:28 PDT
May 30, 12:28 PDT
Investigating -
We are currently experiencing a disruption that is impacting some Square services. We understand how important it is for your business for all of our services to be up and running, and our Engineering team is actively working on a fix. Thank you for your patience with us as we work to resolve this issue.
May 30, 10:58 PDT
May 30, 10:58 PDT
May 29, 2023
No incidents reported.
May 28, 2023
No incidents reported.
May 27, 2023
No incidents reported.
May 26, 2023
No incidents reported.
May 25, 2023
Resolved -
We have confirmed the disruption impacting Sales Channels has been resolved. We appreciate your patience while we worked towards resolving this. Thank you.
May 25, 12:08 PDT
May 25, 12:08 PDT
Monitoring -
Our engineers are currently monitoring the metrics behind the disruption impacting Sales Channels on the Square Online Store Dashboard.
We appreciate your patience as we continue to work to resolve this issue. We'll provide another update here as we receive more information.
May 25, 12:02 PDT
We appreciate your patience as we continue to work to resolve this issue. We'll provide another update here as we receive more information.
May 25, 12:02 PDT
Investigating -
We are currently experiencing a disruption that is impacting the Square Online Store Dashboard. Sellers have reported seeing an “Oh no, something went wrong” error when attempting to view Sales Channels.
We understand how important it is for your business for all of our services to be up and running, and our Engineering team is actively working on a fix. Thank you for your patience with us as we work to resolve this issue.
May 25, 09:28 PDT
We understand how important it is for your business for all of our services to be up and running, and our Engineering team is actively working on a fix. Thank you for your patience with us as we work to resolve this issue.
May 25, 09:28 PDT
May 24, 2023
Resolved -
Our engineering team has released a fix for the disruption that was impacting some Square Loyalty Messages. Thank you for your patience with us as we worked to resolve this.
May 24, 19:21 PDT
May 24, 19:21 PDT
Monitoring -
Our engineering team has implemented a fix for the disruption that is impacting some Square Loyalty Messages. We will update once we receive confirmation that this is completely resolved. Thank you for your patience with us as we continue to work to resolve this.
May 24, 19:17 PDT
May 24, 19:17 PDT
Update -
We are currently experiencing a disruption that is impacting some Square Loyalty Messages. We understand how important it is for your business for all of our services to be up and running, and our Engineering team is actively working on a fix. Thank you for your patience with us as we work to resolve this issue.
May 24, 12:29 PDT
May 24, 12:29 PDT
Investigating -
We are currently experiencing a disruption that is impacting some Square services. We understand how important it is for your business for all of our services to be up and running, and our Engineering team is actively working on a fix. Thank you for your patience with us as we work to resolve this issue.
May 24, 11:18 PDT
May 24, 11:18 PDT
Resolved -
We have released a fix for the earlier disruption that impacted SMS delivery of Square Invoices. Thank you for your patience with us as we worked to resolve this.
May 24, 13:58 PDT
May 24, 13:58 PDT
Identified -
Our engineers have identified the root cause for this disruption and are working on implementing a fix that will hopefully address this inconvenience. We will continue providing updates here. Thank you for your patience.
May 24, 12:11 PDT
May 24, 12:11 PDT
Investigating -
Our engineers have reported that SMS delivery of Square Invoices is currently degraded. At this time we recommend Sellers use Email Delivery as the delivery option for their Invoices. We understand how important it is for your business for all of our services to be up and running, and our Engineering team is actively working on a fix. Thank you for your patience with us as we work to resolve this issue.
May 24, 08:16 PDT
May 24, 08:16 PDT
May 23, 2023
No incidents reported.
May 22, 2023
Resolved -
We have released a fix for the earlier disruption that impacted Square Subscriptions.
Our engineering team is actively discussing how to prevent future disruptions like this one. Thank you for your patience with us as we worked to resolve this.
May 22, 14:16 PDT
Our engineering team is actively discussing how to prevent future disruptions like this one. Thank you for your patience with us as we worked to resolve this.
May 22, 14:16 PDT
Update -
We are currently experiencing a disruption that is impacting some Square Subscriptions. We understand how important it is for your business for all of our services to be up and running, and our Engineering team is actively working on a fix. Thank you for your patience with us as we work to resolve this issue.
May 22, 13:51 PDT
May 22, 13:51 PDT
Investigating -
We are currently experiencing a disruption that is impacting some Square services. We understand how important it is for your business for all of our services to be up and running, and our Engineering team is actively working on a fix. Thank you for your patience with us as we work to resolve this issue.
May 22, 13:11 PDT
May 22, 13:11 PDT
May 21, 2023
No incidents reported.