Square CA Status

Square status - Canada

All Systems Operational

Money & Transfers Operational

Payment Acceptance Operational

Developer Services Operational

Appointments Operational

eCommerce Operational

Customer Management Operational

Team Management Operational

Phone Support Operational

Square Register Operational

Square Terminal Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 30, 2020

No incidents reported today.

Sep 29, 2020

No incidents reported.

Sep 28, 2020

No incidents reported.

Sep 27, 2020

No incidents reported.

Sep 26, 2020

No incidents reported.

Sep 25, 2020

No incidents reported.

Sep 24, 2020

No incidents reported.

Sep 23, 2020

Performance Issues: Square Support Center

Resolved - The issues impacting our Support Center earlier today have been fully resolved.

Thank you for your patience and understanding.
Sep 23, 10:46 PDT

Identified - Our Engineering Team has identified the root cause of the issues impacting Square's Support Center and are implementing a fix.

In the meantime, if you're unable to locate a specific Support Center article for an issue that you need help with, please feel free to contact our Support Team for help: squ.re/contactus.
Sep 23, 10:23 PDT

Investigating - We're currently investigating reports of issues related to viewing certain articles within the Support Center at squareup.com/help/ca.

We'll be back with an update as soon as we have more information. Thanks for your patience while we dig into this!
Sep 23, 09:43 PDT

Sep 22, 2020

No incidents reported.

Sep 21, 2020

Performance Issues: Payment Acceptance and Instant Transfers

Resolved - The system is now stable. Thank you for hanging in there with us!
Sep 21, 03:35 PDT

Monitoring - We're beginning to see the recovery of payments acceptance and we'll continue to monitor as our Engineers work to ensure that the fix will completely resolve the issue.

Thank you for your continued patience!
Sep 21, 03:24 PDT

Update - We are actively working towards implementing a fix for Visa payments being declined and Instant Transfers. Thank you for hanging in there with us!
Sep 21, 02:52 PDT

Identified - Our Engineering team is working to identify the cause of issues regarding Visa payments being declined and Instant Transfers.

We will continue to push new updates out on issquareup.com. Thank you for your continued patience.
Sep 21, 02:33 PDT

Investigating - We're receiving reports that Visa payments are being declined. Instant Transfers are also affected.

We'll post more updates and details as they come along. Thanks for being patient with us and we're doing all we can to get everything back up and running.
Sep 21, 02:12 PDT

Sep 20, 2020

No incidents reported.

Sep 19, 2020

No incidents reported.

Sep 18, 2020

No incidents reported.

Sep 17, 2020

No incidents reported.

Sep 16, 2020

No incidents reported.