Square status - Canada

All Systems Operational
Transfers Operational
Payments Operational
Point of Sale Operational
Dashboard Operational
Phone Support Operational
Invoices Operational
Appointments Operational
Team Management Operational
Reporting Operational
Customer Directory Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 23, 2020

No incidents reported today.

Feb 22, 2020

No incidents reported.

Feb 21, 2020

No incidents reported.

Feb 20, 2020

No incidents reported.

Feb 19, 2020

No incidents reported.

Feb 18, 2020

No incidents reported.

Feb 17, 2020

No incidents reported.

Feb 16, 2020

No incidents reported.

Feb 15, 2020

No incidents reported.

Feb 14, 2020

No incidents reported.

Feb 13, 2020

No incidents reported.

Feb 12, 2020
Resolved - We have recovered all services, and they are now running normally.

Again, we're truly sorry for the frustration experienced as a result, and we greatly appreciate your patience. Thanks for sticking with us.
Feb 12, 16:02 PST
Monitoring - We’re beginning to see services recover, and we’ll continue to monitor as our Engineers work to ensure the fix will completely resolve the issues.

We know how detrimental a service interruption can be to your business, and we thank you for being patient with us. We’ll return with another update here shortly.
Feb 12, 15:13 PST
Update - We're experiencing higher than expected wait times on our phone lines today. Our Customer Success Advocates are working diligently to assist our sellers during this service disruption.
Feb 12, 15:10 PST
Identified - We're continuing to investigate issues impacting the Square Point of Sale app and Dashboard. We now know that multiple services are also being impacted and causing merchants not to be able to login.

Our team is working diligently towards a resolution. We'll share more updates as we receive them.
Feb 12, 14:53 PST
Investigating - We're currently investigating connectivity issues with the Square Point of Sale app as well as the Dashboard.

We'll be back with an update as soon as we have more information. Thanks for your patience.
Feb 12, 14:41 PST
Feb 11, 2020

No incidents reported.

Feb 10, 2020

No incidents reported.

Feb 9, 2020

No incidents reported.