Support Center

Square status - Canada

All Systems Operational
Uptime over the past 90 days. View historical uptime.
Money & Transfers Operational
Payment Acceptance Operational
Developer Services Operational
Appointments Operational
eCommerce Operational
Customer Management Operational
Team Management Operational
Square Register Operational
Square Terminal Operational
Balances ? Operational
Online Store Operational
Gift Cards Operational
Items Operational
90 days ago
100.0 % uptime
Today
Square for Retail Operational
90 days ago
100.0 % uptime
Today
Square Kitchen Display System Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
May 6, 2021

No incidents reported today.

May 5, 2021

No incidents reported.

May 4, 2021
Performance Issues: Square Kitchen Display System
Resolved - Issues related to order ticket appearance delays on the Square Kitchen Display System (KDS) have been fully resolved.

Thanks for your patience with us today!
May 4, 15:53 PDT
Identified - We’ve identified a delay in order tickets appearing on the Square Kitchen Display System (KDS). In the meantime, please check Order Manager in the Square Dashboard for real time ticket updates.

Our Engineers are aware of this delay and working quickly to implement a fix. We appreciate your patience.
May 4, 15:41 PDT
May 3, 2021

No incidents reported.

May 2, 2021

No incidents reported.

May 1, 2021
Performance Issues: Dashboard Item Library
Resolved - The issues causing the item library to load on the Dashboard have been fully resolved.

Apologies for the disruption today and thanks again for your patience.
May 1, 12:50 PDT
Monitoring - Engineering has implemented a fix for the item library not loading and they're loading normally now without an unexpected error message.

We're continuing to monitor and will update here a final time once it's fully resolved.
May 1, 11:25 PDT
Identified - Engineering has identified the issue causing item libraries not to load and are working on a fix.

Thanks for your patience as we work to get it back up and running as soon as possible.
May 1, 11:18 PDT
Investigating - We're currently fielding reports of the item library on the Dashboard failing to load.

Engineering is currently investigating. We'll be back to update as we know more.
May 1, 11:04 PDT
Apr 30, 2021

No incidents reported.

Apr 29, 2021

No incidents reported.

Apr 28, 2021

No incidents reported.

Apr 27, 2021

No incidents reported.

Apr 26, 2021

No incidents reported.

Apr 25, 2021

No incidents reported.

Apr 24, 2021

No incidents reported.

Apr 23, 2021

No incidents reported.

Apr 22, 2021

No incidents reported.

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