Resolved -
Our engineers have implemented a solution to address the disruption affecting in-person debit transactions. In-person debit transactions are now processing as expected. We thank you for your continued patience and understanding while our team worked on this today.
Sep 28, 08:51 PDT
Update -
We appreciate your patience and understanding while our team investigates the disruption that may be affecting in-person debit transactions. Please continue advising customers to try a different payment method if their in-person debit transactions are declined. We will continue providing updates here.
Sep 28, 08:14 PDT
Update -
Our engineers are actively investigating a disruption affecting in-person debit transactions. At this time, we recommend Sellers advise their customers to complete transactions using alternative methods. We will be back with updates as they occur. Thank you for your patience.
Sep 28, 07:00 PDT
Update -
We're currently seeing some in-person debit transactions declines. If you experience a declined transaction, please try again using a different brand of card. We're in direct communication with the upstream banking partner and working towards a resolution. We'll share updates here as we have them.
Sep 28, 06:28 PDT
Investigating -
We are currently experiencing a disruption that is impacting some Square services. We understand how important it is for your business for all of our services to be up and running, and our Engineering team is actively working on a fix. Thank you for your patience with us as we work to resolve this issue.
Sep 28, 05:45 PDT
