Square Support: High Phone Volumes
Resolved·Degraded performance

Phone support call volume has returned to normal, and we are no longer experiencing long wait times. Thank you for your patience while our team worked to resolve the call backlog.

Mon, Mar 17, 2025, 03:17 AM
(1 month ago)
·
Affected components
Phone Support
Updates

Resolved

Phone support call volume has returned to normal, and we are no longer experiencing long wait times. Thank you for your patience while our team worked to resolve the call backlog.

Mon, Mar 17, 2025, 03:17 AM

Identified

Our Support Team is currently experiencing an unexpectedly high volume of calls. To avoid longer than usual wait times, Square Sellers who call Support can choose to request a callback. Thank you for your patience as we work resolve this backlog.

Mon, Mar 17, 2025, 01:59 AM(1 hour earlier)