The third-party vendor disruption affecting Messaging and Phone Support is starting to recover. At this time, support channels are starting to become available. We will continue monitoring the progress and will provide another update as information becomes available.

We’re still experiencing the disruption by a third-party vendor partner, which is still impacting our Support Team’s ability to manage inbound and outbound support via phone calls and messaging. Our Engineering Team remains actively engaged with the partner, waiting for them to resolve the issue as quickly as possible. We understand the importance of these services to your business and sincerely appreciate your continued patience.