Messaging Support Disruption
Resolved·Degraded performance

The disruption affecting our email support has been resolved. All support channels are functioning as normal. Thank you for your patience as we worked to resolve this.

Thu, Oct 16, 2025, 12:33 PM
(57 minutes ago)
·
Affected components
Messaging Support
Updates

Resolved

The disruption affecting our email support has been resolved. All support channels are functioning as normal. Thank you for your patience as we worked to resolve this.

Thu, Oct 16, 2025, 12:33 PM

Investigating

We are currently experiencing a disruption affecting our email support. As a result, sellers may experience delays when contacting us via email. Our phone and messaging support channels are functioning as normal. We understand how important it is for all of our services to be running for your business, we'll be back with further updates as they come to hand. Thank you for your patience with us as we work to resolve this issue.

Thu, Oct 16, 2025, 08:40 AM(3 hours earlier)

Investigating

We are currently experiencing a disruption that is impacting some Square services. We understand how important it is for your business for all of our services to be up and running, and our Engineering team is actively working on a fix. Thank you for your patience with us as we work to resolve this issue.

Thu, Oct 16, 2025, 08:35 AM