Square status - Canada

Multiple Service Issue
Incident Report for Square CA
Resolved
Good news! We’ve confirmed with our Engineer Teams that the earlier issues have been resolved, and all previously impacted services have returned to normal. We’re sorry for any inconvenience this may have caused, and thank you for your patience as we worked through the issue.
Posted Sep 18, 2021 - 14:08 PDT
Monitoring
We have released a fix for the issues experienced earlier, and sellers should see services returning to full functionality. We’ll continue to watch this closely, and will update you to confirm that this is completely resolved. Thank you for being patient with us!
Posted Sep 18, 2021 - 12:22 PDT
Update
Our Engineering Teams are actively working on resolving the current issues. We still recommend you remain logged in until we have more information to provide. We’ll report back once we’ve implemented a fix for this issue. We appreciate your continued patience.
Posted Sep 18, 2021 - 12:05 PDT
Identified
Our Engineering Teams have identified the root cause of the issue, and are actively working on a solution. We still recommend you remain logged in until we have more information to provide. We’ll report back once we’ve implemented a fix for this issue. Thank you for your patience.
Posted Sep 18, 2021 - 11:40 PDT
Investigating
We are still investigating issues with multiple services and systems being down. Our Engineering Teams are aware and we will update issquareup.com as more info becomes available. If you are currently experiencing this issue, please remain logged in until we have more information to provide. Thank you for your patience.
Posted Sep 18, 2021 - 10:19 PDT
This incident affected: Point of Sale and Square for Retail.