Square status - Canada

Performance Issues: Payments
Incident Report for Square CA
Resolved
The issues with the debit card payments have been fully resolved.

We appreciate your patience while we worked to implement a fix.
Posted Sep 16, 2021 - 16:38 PDT
Monitoring
We've confirmed with our upstream banking partners that Interac debit payments are processing intermittently.

Thank you for your patience while we work with our partners to resolve this issue.
Posted Sep 16, 2021 - 14:55 PDT
Identified
Our Engineers have identified the root cause of our payment outages with debit cards. As a workaround, please use a credit card for your transactions.

We will continue to update you here as we implement a fix, and again once services begin to recover.
Posted Sep 16, 2021 - 12:22 PDT
Investigating
Our engineers are investigating issues with payments.
We’ll continue to share information as we receive updates - apologies for the disruption.
Posted Sep 16, 2021 - 11:52 PDT
This incident affected: Payment Acceptance.