Square status - Canada

Performance Issues: Dashboard Item Library
Incident Report for Square CA
Resolved
The issues causing the item library to load on the Dashboard have been fully resolved.

Apologies for the disruption today and thanks again for your patience.
Posted May 01, 2021 - 12:50 PDT
Monitoring
Engineering has implemented a fix for the item library not loading and they're loading normally now without an unexpected error message.

We're continuing to monitor and will update here a final time once it's fully resolved.
Posted May 01, 2021 - 11:25 PDT
Identified
Engineering has identified the issue causing item libraries not to load and are working on a fix.

Thanks for your patience as we work to get it back up and running as soon as possible.
Posted May 01, 2021 - 11:18 PDT
Investigating
We're currently fielding reports of the item library on the Dashboard failing to load.

Engineering is currently investigating. We'll be back to update as we know more.
Posted May 01, 2021 - 11:04 PDT
This incident affected: Dashboard and Items.